SMS Policy

Account notifications about a case you are part of: upcoming deadlines, settlement suggestions, and when a decision is ready. Messages never include names, amounts, outcomes or case details. They contain a link on startoverfresh.com where you sign in or use your private link to see more.

Example: "Start Over Fresh: a decision on your case is ready. View: https://startoverfresh.com/c/abc123 Reply STOP to opt out."

Message frequency varies by case activity, up to 6 messages per case. We do not text between 9pm and 8am your local time.

Check the optional box "Text me updates about this case from Start Over Fresh…" when you file a case, when you respond to a case, or in your account on the My cases page, and enter your US mobile number. You'll receive a confirmation text. Consent is not required to use Start Over Fresh, and the box is never pre-checked.

Texts are sent only to registered users who are a party to the case, and only about that case.

The checkbox is optional and never pre-checked. See a static example of the checkbox.

Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any message. You can also turn off "Text updates" on your case page or response page, or enter your number at startoverfresh.com/sms/stop. You'll get one final confirmation and no further texts. Reply START to resubscribe.

Reply HELP to any message, or email support@startoverfresh.com.

Message and data rates may apply. Start Over Fresh does not charge for texts.

Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.

We do not sell, rent or share mobile numbers or SMS opt in data with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms.

Start Over Fresh is operated by Fleck Labs LLC, 303 E Main St, Suite 102, Barrington, IL 60010, phone (312) 489 8888, support@startoverfresh.com.