Common disputes

Loans between friends

A friend borrowed money and won't pay it back

Lending money to a friend is usually not a transaction, it is a favor. That is exactly why it hurts when the money does not come back. You are not only out the cash, you are renegotiating a friendship in your head every time you see them.

Most people put off the conversation because raising it feels worse than the loss. The trouble is that silence has a cost too, and it usually gets paid in resentment. A short written process gives both of you a way to deal with the money without turning it into a verdict on the friendship.

Your options

Four honest routes, including doing nothing.

Doing nothing

If the amount is small and the friendship matters more, this is a real option and nobody should be ashamed of choosing it. Just be honest with yourself about whether you are letting it go or quietly keeping score.

A demand letter

A gentle written message that names the amount and a date is often enough, especially when it stays free of accusation. Put the date of the loan, the amount, and what you would like in writing, and save what you sent.

Small claims court

For larger amounts this is a legitimate path, and a judgment can be enforced. Expect a filing fee, a court date, and a hearing, and expect the friendship to change. Check the limit in your state, since these claims are capped.

Start Over Fresh

A Standard Case gives you a written advisory opinion in days. It is faster and cheaper than court and less personal than a confrontation, because a neutral process takes the argument out of your text thread. The opinion is not enforceable, and it is not a court.

How Start Over Fresh works for this

The timing below is for a Standard Case.

  1. 1

    Tell your side

    You explain what happened in plain words, add whatever documents you have, and name the other person. A Standard Case takes about ten minutes to file, and there is no filing fee.

  2. 2

    They respond

    The other person gets an email link and has 2 business days to answer. No account is required. We send a reminder before the deadline, and if they never answer, a default is entered, though the panel still reads everything you filed.

  3. 3

    Try mediation, then get a decision

    A neutral AI mediator suggests up to three ways to settle, and each of you has 24 hours to accept one, ask for a single change, or skip. If nothing is accepted, three AI judges decide. A Standard Case is usually decided in about 3 to 5 calendar days from filing.

Hypothetical example, not a real case

A hypothetical example

Someone lent a friend $900 for car repairs, with a message saying it would be repaid in two months. Eight months later nothing had been paid. A panel might find the friend owes the $900 and might set a payment schedule. Had the messages been vague about repayment, the outcome could have gone differently.

Questions people ask

Does it matter if there was nothing in writing?
It is harder but not hopeless. Transfer records, the timing, and messages about the money all count. A text saying "I will pay you back next month" is often enough to establish that it was a loan rather than a gift.
Can a panel order interest or late fees?
The remedy is limited to what you claimed and what the evidence supports. A large penalty is unlikely, and the panel tends to focus on the amount actually lent.
What if they say it was a gift?
That is the most common defense, and it is why messages matter. The panel weighs what both sides say and what the records show. A transfer with no discussion is harder to prove than one with a stated purpose.
Will filing ruin the friendship?
It might, and only you can judge that. Some people find a written neutral decision easier to accept than a confrontation, because neither of you has to be the one who accused the other.

Start with your side of the story

About ten minutes to file, no filing fee, and the other person does not need an account.

Start a Standard Case

Related disputes

Other everyday disagreements and the same honest options.

Start Over Fresh issues nonbinding advisory opinions. It is not a court and does not give legal advice.